DETconnect Ventures Corp.
Terms and Conditions

Welcome to DETconnect Ventures Corp. By accessing, using, or subscribing to our services, you agree to be legally bound by the following Terms and Conditions. Please read them carefully.

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1. SERVICE PROVISION

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DETconnect Ventures Corp. provides internet and technology-related services depending on availability in your area. Service activation timelines may vary based on infrastructure, location, and technical requirements.

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1. INSTALLATION & EQUIPMENT

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• All equipment provided (routers, modems, ONU, etc.) remains the property of DETconnect Ventures Corp. unless stated otherwise.

• Customers are responsible for proper use and safekeeping of installed equipment.

• Lost or intentionally damaged equipment may incur replacement or repair charges.

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1. PAYMENT TERMS

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• Monthly dues for postpaid plans must be settled on or before the due date.

• Prepaid plans require payment before activation or loading.

• Late or unsettled payments may result in temporary disconnection.

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1. SERVICE PERFORMANCE

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Internet speeds and performance may vary depending on network conditions, user devices, and external factors. While DETconnect Ventures Corp. aims to provide stable service, uninterrupted connectivity cannot be guaranteed.

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1. ACCEPTABLE USE POLICY

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Customers may not use the service for activities that harm the network or violate Philippine laws, including:

• Spamming

• Hacking or unauthorized access

• Malware distribution

• Copyright infringement

• Fraudulent or abusive activities

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1. MAINTENANCE & OUTAGES

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DETconnect Ventures Corp. may conduct scheduled or emergency maintenance to improve service quality. Customers will be notified of planned maintenance when possible. Emergency outages may occur due to fiber cuts, power issues, or third-party failures.

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1. FAIR USE POLICY

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To maintain network quality for all subscribers, DETconnect Ventures Corp. may implement network management practices. Excessive or abusive usage may be subject to speed normalization.

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1. ACCOUNT TERMINATION

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• DETconnect Ventures Corp. may suspend or terminate service for violations of these terms.

• Customers may request disconnection once all outstanding balances are fully paid.

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1. PRIVACY & DATA HANDLING

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DETconnect Ventures Corp. collects only necessary customer information for service delivery. All data is protected and handled in accordance with Philippine data privacy laws.

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1. AMENDMENTS

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DETconnect Ventures Corp. reserves the right to update or revise these Terms and Conditions with prior notice. Continued use of our services means you accept the updated terms.

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CONTACT INFORMATION

For concerns or questions about these Terms and Conditions, please reach out through our official support channels.

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DETconnect Ventures Corp.—Responsible. Reliable. Future-Driven.

DETconnect Ventures Corp.
Privacy Policy

DETconnect Ventures Corp. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access or use our services.

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1. INFORMATION WE COLLECT

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We may collect the following types of information:

A. Personal Information

• Full name

• Address

• Contact number

• Email address

• Valid ID details

• Installation location

B. Account Information

• Service plan details

• Billing records

• Payment history

• Customer support logs

C. Technical Information

• Device information

• IP address

• Network usage statistics

• Service performance data

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1. HOW WE USE YOUR INFORMATION

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We use your information to:

• Process your application and activate your service

• Deliver internet and technical services

• Maintain and improve network performance

• Verify your identity for security purposes

• Provide customer support and resolve issues

• Send billing notifications and service updates

• Comply with regulatory and legal requirements

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1. DATA STORAGE & PROTECTION

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• Your information is stored securely on protected systems.

• Access is restricted only to authorized personnel.

• We implement industry-standard security measures to prevent unauthorized access, loss, or misuse of data.

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1. DATA SHARING

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We do NOT sell your personal data.
We may share your information only when necessary:

• With government agencies when required by law

• With accredited partners for installation or technical support

• With payment processors for billing purposes

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1. CUSTOMER RIGHTS

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You have the right to:

• Access your personal information

• Request correction of any inaccurate data

• Request deletion of your data (subject to account settlement)

• Withdraw consent to data processing

• File a complaint with the National Privacy Commission

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1. COOKIES & ANALYTICS

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Our systems may use cookies or analytics tools to improve service quality, monitor performance, and enhance user experience. You may disable cookies in your browser, but some features may not function as intended.

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1. DATA RETENTION

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Your information will be retained as long as necessary for:

• Service provision

• Billing and accounting

• Legal compliance

Data may be retained for up to 3–5 years after service termination unless otherwise required by law.

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1. POLICY UPDATES

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DETconnect Ventures Corp. may update this Privacy Policy at any time. You will be notified of major changes through official channels. Continued use of our service means you accept the updated policy.

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1. CONTACT INFORMATION

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For privacy concerns or data-related requests, please contact:

DETconnect Ventures Corp.
Customer Support Team
Phone: 
Email: detconnectstonino@gmail.com

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DETconnect Ventures Corp. — Secure. Responsible. Future-Driven.

Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : detconnectstonino@gmail.com
Phone : 09366662600
To upload proof of payment, please log in first.